The establishment is very clean and the older gentleman I spoke with was very kind. After 3 failed attempts with scheduling with Goodyear at getting a wheel alignment, I reverted to Honest-1 on the first try whom told me the alignment was perfect but that the car I took in had a hub bearing assembly that was bad, which was and had been making noise. Asked them to replace and has been great since the repair. Even loaned me a tiny car to finish up my errands around town while they did the repair. I could do without all the emails they send and the 6:30AM text messages each morning constantly asking me to give feedback though. I can see that getting real tired and real quick.... For the rest, they did a great job and very professional.