Pains me to write this because I had high hopes for this woman owned business, but we had a very disappointing experience last weekend. We’ve taken two of our vehicles here to have oil changes in the past with no issues and superior service. At one of our oil changes, we were told our serpentine belt needed to be replaced. The car doesn’t get driven much so we thought we could put it off a little so my husband asked the mechanic for an out the door quote (including parts and labor) and was quoted $169. We saved money and came back months later to have the service done and made an appointment in advance. Imagine our surprise when the price went up $100! When my husband questioned it at the shop, he was told the original quote didn’t include labor. He was confused but took it as fact but then looked up the cost of the part online and saw the serpentine belt runs for about $69…..labor was to be a little over $100 so how were we mistaken. Again, he called the shop for clarification and was told “it’s called inflation” in a very rude tone. Ironically, I know the owner who picked me up when the car repair was complete and I had no knowledge of my husband’s prior conversations. She told me it was some “dumb blonde” who worked the front desk for her who misquoted him the price for parts and labor. Needless to say, lesson learned and we will not be back. It hurts my heart because I’ve worked with the owner on a professional level but the communication we received was far less than professional. As the saying goes, “fool me once….shame on you. Fool me twice…shame on me. And fool me 3 times…goodbye Dis-Honest1 auto.”