Very nice facility. Comfortable customer lounge with nice tv, fireplace, armchairs. They have sodas*, coffee,water, juice and packaged snacks. They have wifi and a great area for you to work on laptop etc. as well as a kid play area. Large clean restroom with a changing station. Could only be better with charging stations for phones and a deadbolt lock on the bathroom. They actually answer the phone and there are several people available to help you when you walk in, even if you have to wait for the actual service as is to be expected, they find out what service you're needing and get you in the queue right away. I came in on a Saturday, very busy day. I needed new wiper blades which they didn't have on site but they had them there in 30 minutes. Price was in line with what I remember paying elsewhere for the same. I asked if they would have time to change oil while waiting on blades to arrive, or if they were just too slammed to fit it in, as we had an optometrist appointment across the way in 40 minutes. Rather than waste my time for an incremental sale and make us late to that appointment he smiled and said they would not have time. I heard them on the phone with others being very honest that they would not be able to fit XYZ in today, but offering Monday as an alternative etc. In the end they had the blades delivered /on my car and me out the door under about an hour. *And they have Coke and Dr. Pepper, like proper folks😬😉