Lewisville Auto Repair

Dishonest

They were professional, quick and clean. I love the waiting room, and the little thank you gift they left in my car after the inspection.

Great experience with this business. They are always super hospitable and transparent with every step they take with your vehicle. Lobby is super comfortable and swanky too. Two thumbs up!

Fast,friendly and professional service. Honest 1 was recommended by a friend ad I will recommend them as well in the future. Thanks for the quick service!!!

I just went in for an oil change as I always do and also I received an email for 50% off n an oil change that expires on 4/30/20. So I said ok they are creating demand by placing an end date. I went in to take my car as always today 4/28/20 and the male that took the keys to my car and my girlfriend's car stated he had to go full synthetic on my 2016 Chevy Malibu because they were reviewed and they had to change their oil and he HAS to change my oil to FULL synthetic because that is what my car calls for and it would be the same price. I assumed he meant the same price as the semi-synthetic so I left my girlfriend and went home to get back online as I work from home. When my girlfriend arrives and tells me they charged $41.63 for the oil change on my Malibu when I always have paid $24.95. I immediately called Stonebriar Chevrolet and spoke with a Service Advisor by the name of Shane and he stated that GM has not changed the specs on motor oil for the Chevy Malibu and that it still requires a semi-synthetic per the GM Manual. That they just up-charged me and must have stated they changed the oil to charge more. He said the typical bait and switch from mechanic shops to make more money. They just lost the business to 4 cars in my household and will tell my neighbors as well. Their name just turned fake "Honest-1 Auto Care" as he could have stated the price went up when I was giving him the keys to be TRANSPARENT that is the opportunity, to be HONEST, and state the price and not when the service was completed. This mechanic shop just turned into the same as any other mechanic shop out there. I had good feelings for this establishment but no longer. Trust is given once as there are too many shops out there and I also worked as a mechanic many many years ago. So I can start changing my oil again until I find a TRUSTWORTHY mechanics shop again. I hate the mess but it's cheaper and I can teach my kids how to work on cars just like my Dad taught me. This has been a lost household hobby for many years for fathers and kids to bond over.

They are pretty quick with the service. I went for vehicle inspection.

Good people and environment!

I been using this business since the beginning of its opening , They still have the A plus (10) service today that they started with.

In a time where we all are confused, anxious and ready to return to normalcy, the folks at Honest-1 continue to do a tremendous job at servicing their customers in a fair, honest way. Had an oil change and inspection done in lightning fast time and at a killer price. Their attention to detail and the “small things” make me want to promote the way they run their business to everyone I know. If you need to have some work done - head to Honest-1.

Wonderful staff and quick work on my car! They even offer a shuttle service free of charge. Very nice people at this location.