Lewisville Auto Repair

This shop is owned by 2 of the most genuine ladies on the planet and they only hire the best. Always super fast and friendly service. Great prices. Free coffee and snacks while you wait. THE BEST.

A trashcan more closely resembles my experience here than 1-Star. Not only did Honest-1 Auto Care manage to waste 2 1/2 hours of both mine and my fiancé’s Tuesday (on a seemingly slow day), but also extorted $25 from us in the process for performing little to no service at all. The capitalist in me implores each and everyone of you reading this to take your vehicle to any other auto shop possible. I’m new to the area and was looking for a auto shop close to home to call mine for the indefinite future and come to this place with the simple task of getting a state inspection done for my Land Rover, BUT NO. This proves too difficult. After being told that my car sat there for two hours and the only thing that happened was someone glanced at the dashboard and saw a light was on and nothing further happened, I asked what the light was for? I was met with a blank stare (I know that the light has been in for over 2 years and never produced any codes), they had done NOTHING in 2 hours. So we waited another 30 minutes for them to follow through with my request to see what may have caused the light to be on. Wouldn’t you know, the old Rover failed to produce any codes at all. Who woulda thought? BUT WAIT, there’s more! Now, after all this, guy behind the counter informs me they can’t do the inspection, because the light that showed nothing was wrong with the car was on. LASTLY, when you thought it couldn’t get any worse, we still were going to pay for them to glance at the dashboard or we couldn’t drive away. Well Honest-1 Auto Care I appreciate you friendly welcome to the Dallas area and I hope you go bankrupt. Very Respectfully, Kolten Johnson

Had a 5 Star Experience at Honest Car Care. Stopped in on my way to work with possible alternator issue. JR and staff we're friendly, & welcoming. They ran a test and all was good. My dash lights had dimmed so I thought could be trouble even tho I just had my battery replaced, however the team there nicely let me know that my Interior lights can be adjusted and possibly they might have been tapped when I change my battery previously. They were kind and did not make me feel like an idiot. As a added note: The vibe there is very inviting. Nice comfy chairs and great tv and fireplace. Thank You to the team at Honest Car Care for Excellence in Customer Service.

Honest-1 does a great job and seems to be truly interested in providing excellent service. Everyone is very friendly and meets every commitment they make. I like taking my car there and I know I can count on quality work.

Very pleased to find the location open at 7am, and ready to do my state inspection. The interior is warm and inviting, much nicer than most automotive ships waiting rooms. The work was done quickly and efficiently. I especially enjoyed meeting the shop dog Rocko, and finding a complimentary bag of Cheezits left in my car as a thank-you for my business.

Went in for an oil change and was charged for an extra quart of oil which no one else ever charged me for but their website does say up to 5 quarts like everyone else does. Other than that the place was clean and they put a free snack in my truck which was a nice gesture.

Well their friendliness, humor and help I got an very expensive battery. I feel they did the very best they could. And they put up with me.

Robin and her team were great!

Nice interior and customer service. Fair price as well.

Fantastic experience for car maintenance. Thx