Lewisville Auto Repair

(972) 829-6283updated hours:
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 4:00 PM
5

They were fast, courteous and knowledgeable.

1

I got an estimate from Honest auto for new break pads and they quoted me $842 for labor and new break pads. I then went to Midas off Main Street in The Colony and my bill was only $280 for new break pads front and rear and labor included. I don’t know about other services but if you need new breaks I would go to Midas. I am not the type to leave bad reviews but I don’t want people getting taken advantage of. Hopefully this will help someone save money in the future. God Bless! 😀

5

Awesome experience. Quick and low price.

1

Definitely NOT HONEST. I went to this place based on positive reviews but after my experience with them, the low ratings were SPOT-ON with regards to this establishment. Not sure how they got some high ratings (maybe friends/relatives putting in reviews?). Went to this establishment and told the manager about needing an alignment job based on recommendation from tire shop. Here are the issues I encountered with this establishment 1) Met a manager at this facility and told him about the work needed. He asked where the vehicle was and I mentioned it was in their parking lot and gave him the vehicle model. My vehicle model is the only one in their lot and he continues to ask where the vehicle is. It’s right in front of him but he is talking very patronizingly. (Not sure, but could be a racism issue here) 2) I had made an appointment for this service but making an appointment with them is useless (it is a meaningless gesture as they don’t honor or respect your time). Dropped the vehicle earlier than the scheduled appointment time to do this simple alignment job. Called 2 hours later and the person answering the phone didn’t even know the status and didn’t think there was a vehicle like that in the shop (Huh??) 3) Finally got fed up with the wait time and went back to the facility to get my vehicle. At this point I didn’t care if they did the job or not. Guess what, they DID NOT do the job I asked them to but they did give me a quote in excess of $3000 to do other work I didn’t ask for. Left this place in hurry!! You can read several reviews from people going to do a simple oil change and this establishment coming out with quotes for literally $1000’s. Also, they do a horrible job in honoring people’s time. Recommend changing name to DIS-Honest Auto Care. Can’t stand places with names like “honest”, if they can’t honor it. Take my advice if you are reading this review. Take your business elsewhere and find some other reputable establishment.

5

Quick...In and out with lots of free snacks and drinks!

2

I will not be going back. Communication issues. Dropped car off at 7am. Called me at 10am to state the cost. Repair timing, never called me and when I called back at 3pm , was told mechanic was out to lunch and they would call me back in 30 minutes. After 45 minutes my neighbor was heading out so gave me a ride to the shop where my car was still sitting in lot. I was told wont be done till next day " news to me". Next day, After 30 minutes late for my pickup, I live less than 2 miles away. At checkout the price was over $150 than I expected based on the only phone call I received the day before ( there was no extra work done to increase the cost). NEVER AGAIN The 2 stars are for the quality of the building and they are nice to apologize.

5

Great job. Meet all my expectations. Will be back again.

5

Met all my expectations Great customer service

5

Excellent service, knowledgeable, and very reasonably priced. Definitely going back. Robin and Kimera and the staff are awesome!!!

5

Veey nice and professional staff who takes good care of you. It was my first visit and I was extremely happy with my experience. The snacks while waiting are great but the surprise snack in my car when I left, simple awesome!

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