Pros: everyone was nice and efficient. Free inspection with the oil change. Let me bring my own oil. No pushy sales people. Gave me quote for items found and sent me on my way. Snacks, refreshments, tv, and free WiFi. Within walking distance of target, restaurants, and bars. Cons: I booked an appointment but didn’t realize that doesn’t mean you get in at that time. I realize that is the system for many car places but I am not a fan. Someone had just arrived before my appointment so they got priority. So I had to wait 45 mins for their car to be done, then 45 for mine. I used to go to kwik car and be in and out in under 30 mins. Also, which again I realize many places do this, they inspected my car and said I needed new brakes. That is fine but gave me a quote for brakes and new rotors. To get everything done it would be $860. I am young and am just learning about car things. Luckily I have family and friends who are able to guide me. I had others inspect my rotors and they are completely fine. I think it just had a different expectation with the store name “Honest-1 Auto Care.” Overall, I would probably go back if I was in a pinch. But the convenient location loses its convenience when I still have to wait behind non-appointments. Overall, I’d give a neutral 3 star rating.