Lewisville Auto Repair

Everyone who works here is so amazing. The actual facility is super nice. I had a long-ish wait when I got my oil changed, and I barely noticed the time. The atmosphere was welcoming and comfortable. The fact that they have drinks and snacks (all free!) was a huge plus. Recently they completed quite a bit of work on my car (wheel bearings, horn, brakes), and they were very communicative about what needed to be done and why. They explained everything in full detail. My car is running like new. Having drop off and pick up is also brilliant. Made my life so easy. And they left a bag of Cheez-itz in my car for me to find! Seriously cannot recommend Honest-1 highly enough.

The staff was very friendly and the work was completed quickly. I will definitely use them again for any future auto repairs.

I have nothing but positive things to say about this place and I can’t recall ever having that feeling about car repair. Normally such an expensive headache, but these folks do solid work and charge fairly. I’ve taken three cars there so far with various levels of issues. All of been handled extremely professionally and I felt fairly treated every time. Do yourself a favor and let these folks handle your car repair needs.

With most auto repair places, you walk in and feel like you are about to be taken advantage of by the location trying to convince you that you need more work than you came in for, well NOT Honest-1 Auto Care. These folks are looking to earn your trust and your business. I made an appointment and knew I was going to have to sit there while my truck was worked on, but when I arrived, got checked in, JR offered multiple times to provide me a ride home or elsewhere. Honestly I am glad I declined. I posted up and worked on my laptop, and all the while listening and watching how the employees treated each and every guest, whether it by phone or in person. I can say with 100% certainty, these guys live by their name...HONEST. It was just a delight to be treated with respect, not pushed on things I didn't need, and when things were worked on, the technician came inside, showed me what the problems were and said, "it will be like new here shortly". And it was. To top it off, I met one of the owners who was there the entire time I was, and when I got in my truck to head home, they had left a note and a bag of cheese-its as a way to just say they appreciated my business! Highly recommend these guys (and gals) and they have surely earned my future business for all of my car care needs!

Wanted get my car repaired , they gave me the exact price the Dealer did...their not equipped or trained like Dealer Mechanics. Falsely diagnosed my vehicle, "MONEY hungry before knowledge."

Just needed my car inspected, and ran by as a convenience. Loved the experience, really nice folks, clean shop, fast and very communicative. I have found a new place to have all my car work done, no question I will be back.

Carried my van in for brake noise. They fixed it under warranty from the original repair and i'm good as new.

I was looking for a quick place to last minute change my oil before going out of town. I called and they got me in same day less than hour before they closed. They were so hospitable, and the waiting area was comfortable, clean, and inviting. Customer service here is outstanding and they also have decent prices! I will definitely be going back!

The staff was friendly and eager to help. The shop is very clean, love the snack/beverage stand and fun play area for the kids. I appreciated being shown what was wrong and why it was important to be fixed. They took the time to answer all of my questions and made me feel appreciated.

This was like a breath of fresh air when it comes to auto repair. Courteous and clean, their customer waiting area is second to none & their coffee was great !